FAQs
Frequently Asked Questions
Do you have a question?
Below you’ll find the answers to our most common questions. If you can’t find an answer, please contact us.
ORDERING CABPARTS
How do I order from CabParts?
We recommend the CabParts Order Form, either in paper format or digitally as a PDF. The PDF is digitally fillable (just remember to save your work!). The digital format may be downloaded off this website or by contacting CabParts directly.
CabParts can also work from an Excel spreadsheet or Word document. If you’re using design software such as KCD or CabinetVision, please print a cabinet list from the software. We also receive orders via fax, email, overnight letter, and US Postal Service.
Who can purchase from CabParts?
CabParts is a wholesale business selling directly to building trades professionals, business to business. Typical customers include builders, contractors, cabinetmakers, architects, designers, millwork shops, and storage professionals.
What info do I need to order from CabParts?
CabParts needs to know the quantity, material, edgeband, dimensions, and configuration of each box or closet set. Prior to your first order, CabParts will ask to verify your business status. We do not sell to retail customers, but will do our best to help those customers find a CabParts source in their area.
Does CabParts require a minimum order?
No minimums – order what you need.
Can I order over the phone?
Due to the complex nature of custom-manufactured components, we cannot accept phone orders.
What are CabParts terms of sale?
After a signed approval, a minimum of 50% deposit is required prior to an order going into production, with the remaining balance due prior to shipping your order.
What forms of payment does CabParts accept?
We accept the following major credit cards: Visa, MasterCard, Discover, and American Express. For credit card or electronic check payments, CabParts has a secure payment portal. You may also call or fax the credit card information to CabParts.
Additionally, we accept cash, wire transfer, check, money order, and cashier’s check.
CABPARTS STANDARD AND CUSTOMIZATION
What are the CabParts Closet Standards?
How do CabParts cabinet boxes assemble?
CabParts offers two methods of assembly:
- Confirmat screws, provided with each order and with factory inserted 8mm hardwood alignment dowels.
- Glue and clamp assembly with 8mm X 30mm hardwood dowels factory inserted.
We can also mix assembly methods.
What panel material does CabParts stock?
We stock White, Almond, Grey, Black and Natural Maple, G2S, thermofused melamine in ¾”, 5/8” and ¼” thicknesses on an M-2, western pine particleboard core. Additionally, we stock prefinished ¾” thick Maple plywood.
What choices do I have for edgebanding?
CabParts can provide almost any PVC or ABS banding, including unfinished wood veneers and some prefinished (UV, clear) wood veneers. Unfinished, 3mm thick solid wood and high pressure plastic laminates are also available as options. You may specify the cabinet edges left raw or unedged.
Will CabParts manufacture my boxes to my exact specifications?
Yes. We will size and configure your boxes to your specifications.
Can I specify different panel materials?
Yes. CabParts obtains a wide range of panel types and sizes to meet our customer’s needs. Check with CabParts for your exact requirements.
How will I know which components go with which cabinet box on my order?
Every piece we produce is specific to any given order, and as such, will have a label attached which clearly identifies it, along with the item number of the cabinet box it belongs to. As the pallet is unpacked, customers should sort the components by item number for efficient assembly.
Can I order hardware, dovetailed drawer boxes and fronts from CabParts?
Yes. Hardware and dovetailed drawer boxes are available from CabParts, along with doors, drawer fronts, and slab-type. Optional items are all sized to fit your order. Check with CabParts for your exact requirements.
SHIPPING AND DELIVERY OF CABPARTS PRODUCTS
Will CabParts ship my order to a jobsite?
Yes. The “ship to” address and instructions must be clearly stated on the order form.
How much does shipping cost?
Truck line delivery, or LTL, will add approximately 25% to the total cost of an order. A large order may qualify for a one-time truckload rate, which will be much less costly.
Smaller orders that can be packaged for ground delivery will be priced by the weight of the package. CabParts compares rates for any given load between two or three carriers and then recommends the least costly.
Any freight or delivery charge will be clearly shown on your order acknowledgement form.
Can I get a large order shipped in phases?
Yes. Large orders are frequently shipped in phases, by half, by thirds, or by rooms.
There may be additional charges for extra pallets or for organization of components.
Will CabParts hard-size or ‘box’ my pallets for delivery?
Yes. You may request this service on any LTL shipment. Shipping to some locations may require this service (off-shore, downtown New York City, etc).
Does CabParts package cabinet boxes in complete units?
No, CabParts components are flat-packed on pallets, layer by layer, to ensure the closest fit and maximum safety while in transit. Individually packaged units would add greatly to the cost.
